By clicking you accept our User Agreement

Event Contact

1 New Orchard Road Armonk
New York  10504
Tel : 914-499-1900

Event Organizer

INFORMS


 

The 25th Annual Frontiers in Service Conference

Exhibition Area, sf
Exhibition Hall
Largest Ballroom, sf
Ballroom Seating
Hotels, Rooms
Attendees
2015
2014
2013
2012
2011
2011
Exhibitors
2015
2014
2013
2012
2011
2011
EVENT DATE
Jun 2016
MoTuWeThFrSaSu
  12345
6789101112
13141516171819
20212223242526
27282930   

EVENT

-

The 25th Annual Frontiers in Service Conference will be held June 23-26, 2016 in beautiful Bergen, Norway, the gateway to the fjords of Norway and the birthplace for the world-renowned composer Edvard Grieg. The event is the world's leading annual conference on service research and management. Annually, Frontiers is sponsored by INFORMS, the AMA SERVSIG, and the Center for Excellence in Service at the University of Maryland. The AMA's SERVSIG doctoral consortium is held in conjunction each year.

VENUE LOCATION

Norway

KEYNOTE SPEAKER

Trond Riiber Knudsen

Founder TRK Group AS July 2015 – Present (11 months)Oslo, Norway Active ownership and advisory firm - supporting early-stage companies define and execute ambitious aspirations for growth and value creation www.trkgroup.no TRK Group AS TRK Group AS Senior Partner/Director McKinsey 1992 – July 2015 (23 years) Director McKinsey & Company July 2002 – June 2015 (13 years) Principal McKinsey & Company 1997 – 2002 (5 years) Languages German Limited working proficiency English Full professional proficiency

AGENDA

Jun 24   

8:30 AM – 9:00 AM Introductory Ceremony and Welcoming Remarks Plenary session 1: Transforming Nations with Technology and Innovations. Monica Mæland, Minister of Industry and Trade

10:30 AM – 1:30 PM Concurrent sessions including lunch

1:30 PM – 3:00 PM Plenary session 2: Transforming Nations with Technology and Innovations, different view. Trond Riiber Knudsen, CEO TRK Group AS Discussant: Director Jim Spohrer, IBM

3:00 PM – 4:55 PM Concurrent sessions

7:00 PM – 9:00 PM Awards Dinner

Jun 25   

9:00 AM – 10:30 AM Plenary session 3: Transforming healthcare industries with Technology and Innovations. Professor Len Berry (Texas A&M)

10:30 AM – 11:00 AM Concurrent sessions including lunch

1:30 PM – 3:00 PM Plenary session 4: Transforming healthcare industries with Technology and Innovations, A Practitioners View. Professor Dr. Med. Stener Kvinnsland, Former Regional Health Director

3:00 PM – 3:30 PM Concurrent sessions

Jun 26   

9:00 AM – 10:30 AM Plenary session 5: Transforming Business Models with Technology and Innovations. Professor Nicolai Foss (NHH)

10:30 AM – 11:00 AM Morning break

11:00 AM – 12:30 AM Plenary session 6: Transforming Business with Design Thinking. Ben Reason, Managing Partner at Liveworkstudios

12:30 PM – 12:45 PM Conference Closing

12:45 PM Take away lunch

PRESS RELEASES