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Event Contact


Tel : 202-783-7971

Event Organizer

National Retail Federation
1101 New York Ave NW
Washington
District of Columbia 20005

Tel : 800-673-4692

Retails BIG Show 2016

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EVENT DATE
Jan 2016
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EVENT

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NRF's Annual Convention & EXPO earned the nickname "Retail's BIG Show" years ago and because the name was so appropriate, it stuck. Today, Retail's BIG Show is NRF's flagship industry event held annually in New York City. The four day event offers unparalleled education, collegial networking, and an enormous EXPO Hall full of technologies and solutions. After more than a century, Retail's BIG Show is still the place - the only place - where you can see and experience all things Retail. It is truly one-stop-shopping for industry professionals from around the world. 

VENUE LOCATION

Jacob Javits Convention Center, 655 West 34th Street, New York City, New York,

KEYNOTE SPEAKER

Harish Abbott

Harish is CEO and Co-Founder of Symphony Commerce, enterprise-level commerce as a service for rapidly growing brands. With over 10 years of online commerce and entrepreneurship experience, Harish is passionate about democratizing solutions to complex commerce problems. His goal is to help create a world where everyone is free to follow their passions. Symphony provides commerce infrastructure as a managed service so brands can focus on what they love - products and customer relationships. Prior to Symphony, Harish was Chief Product Officer for Lulu.com, where he drove product development and revenues for the world’s largest independent author marketplace. Harish founded Ugenie.com, a next generation ratings and review platform plus recommendation engine, which was ultimately acquired by Lulu.com. Before building Ugenie, Harish engineered the fulfillment and shopping cart systems at Amazon. At Amazon, Harish was also the lead product role for space optimization and order fulfillment optimization, including for the first Harry Potter book release. Harish began his career architecting demand planning and supply chain planning for retail enterprises at i2 Technologies. He earned his Bachelor's degree at Indian Institute of Technology where he was a graduating Gold Medalist. Harish also holds a Masters degree in Operations Research from the University of Illinois Urbana Champaign, and an MBA from Stanford University where he was an Arjay Miller Scholar.

AGENDA

Jan 17   

8:00 - 8:30am Sunday Keynote Coffee Break North Hall Networking Event Full Conference Pass / Student Program Pass Coffee Truth #1. The day begins AFTER coffee. So don't miss the chance to start you day off right…with your colleagues and caffeine. Open to attendees with a full conference pass. 8:30 - 9:00am Sunday NRF Chairman's Welcome and Opening Remarks North Hall Keynote Session Full Conference Pass / Student Program Pass Kip Tindell Chairman of the Board, NRF Chairman and CEO, The Container Store 9:00 - 10:00am Sunday Hospitality's Secrets to Success: Cultivating Relationships With Today's Consumer North Hall Keynote Session Full Conference Pass / Student Program Pass Alexis Glick CEO GENYOUth Foundation Moderator Stephen P. Joyce President and CEO Choice Hotels Today’s consumer has endless choices about where and how to shop. Warehouse, specialty or department store. Online, in-store or in-app. In light of so many options, developing and cultivating consumer relationships and sustaining... more 10:00 - 3:00pm Sunday EXPO Hall Open EXPO Hall EXPO Hall EXPO Only Pass / Full Conference Pass / Student Program Pass The retail technology playground is open! Test drive the technologies of the future and mine the unparalleled experience and knowledge of more than 530 solution providers. Discover solutions that can drive your business to new heights. 10:15 - 10:45am Sunday Amplify Your Brand With Influencer Marketing Hall E, 1E 14 Breakout Session Experience Retailing Full Conference Pass / Student Program Pass Exhibitor BIG !deas: Macy's Agility Platform: Delivering Personalized Shopper Journeys With Salesforce Level 1 EXPO Hall, BIG !deas Room 2 Exhibitor BIG !deas EXPO Only Pass / Full Conference Pass / Student Program Pass Exhibitor BIG !deas: Sales Tax Compliance Solutions for Retailers Level 1 EXPO Hall, BIG !deas Room 1 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass / Student Program Pass Exhibitor BIG !deas: The Right Price at the Right Time - Mobile Price Management and Compliance Level 3 EXPO Hall, BIG !deas Room 3 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass / Student Program Pass Retail Organization 2020: The Think Tank's Forecast Hall E, 1E 07 Breakout Session Organizational Dynamics Full Conference Pass / Student Program Pass Retail’s Power Players – Who to Watch in 2016 Hall A, 1A 10 Breakout Session Global Markets Full Conference Pass / Student Program Pass 10:15 - 11:00am Sunday Lessons From Retail Titans Level 1 EXPO Hall, EXPO Stage Breakout Session Small Business Experience EXPO Only Pass / Full Conference Pass / Student Program Pass Dave Ratner President and Chief Instigating Officer Dave's Soda and Pet City As a small, independent retailer on the NRF Board, Dave Ratner has been able to

Jan 18   

7:00 - 8:00am Tuesday Retailer Meet-up Level 4, River Pavilion Networking Event EXPO Only Pass / Full Conference Pass Don't be too busy to meet someone new! Join your fellow retailers this morning for coffee and conversation. Retailers only, all pass types. 8:00 - 8:30am Tuesday Keynote Coffee Break North Hall Networking Event Full Conference Pass Coffee Truth #4. Coffee is proof that mornings were created for a reason. Join your fellow coffee lovers for conversation and a cuppa! Open to attendees with a full conference pass. 8:30 - 10:00am Tuesday Leading Digital Transformation in a Rapidly Changing Industry: A Conversation with Kenneth Chenault North Hall Keynote Session Full Conference Pass Kenneth Chenault Chairman and CEO American Express Company Terry J. Lundgren Chairman, President and CEO Macy's, Inc. During American Express’ 165-year history, the company has evolved from a freight forwarding business to a payments leader with a truly global reach. As physical and digital worlds converge, the organization has increased its innovation... more 9:00 - 5:00pm Tuesday EXPO Hall Open EXPO Hall EXPO Hall EXPO Only Pass / Full Conference Pass The retail technology playground is open! Test drive the technologies of the future and mine the unparalleled experience and knowledge of more than 530 solution providers. Discover solutions that can drive your business to new heights. 9:15 - 10:00am Tuesday Exhibitor BIG !deas: Shopper Marketing Technology Trends 2016 Panel Discussion Level 1 EXPO Hall, BIG !deas Room 1 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Kevin Carbone CEO PRN Sucharita Mulpuru VP, Principal Analyst Forrester Research Chris Riegel Founder and CEO STRATACACHE Russell Young SVP, Marketing and Creative Services STRATACACHE Join us for opinions and insights on how shopper marketing technologies can impact customer relationship success. With the overwhelming amount of new technologies constantly being thrown at retailers and brands, our panel will cut through... more 10:15 - 10:45am Tuesday A Tale of Two Retailers: Bringing Omnichannel to Life Hall E, 1E 14 Breakout Session Organizational Dynamics Full Conference Pass Connected Stores: How to Serve the Digital Customer Special Events Hall (1DMR) Breakout Session Experience Retailing Full Conference Pass Exhibitor BIG !deas: Addressing Employee Engagement in Retail Level 3 EXPO Hall, BIG !deas Room 3 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Your Next Big Move: Emerging Tech to Leverage This Year Level 3 EXPO Hall, BIG !deas Room 4 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: You’re Doing it Wrong: Where Customer Expectations and Your Execution Diverge Level 1 EXPO Hall, BIG !deas Room 2 Exhibitor BIG !deas Experience Retailing EXPO Only Pass / Full Conference Pass Getting Personal Through Customer Science Hall E, 1E 16 Breakout Session Experience Retailing Full Conference Pass Managing Complex International Models Hall A, 1A 10 Breakout Session Global Markets Full Conference Pass Switching Channels: Go from Multichannel to Omnichannel Hall A, 1A 06 Breakout Session Retail Cool Full Conference Pass What's Next in Payments? Hall E, 1E 07 Breakout Session Inspired by Tech Full Conference Pass 10:15 - 11:00am Tuesday Mega Trends Rising: Future Proofing Brands Level 1 EXPO Hall, EXPO Stage Breakout Session Retail Cool EXPO Only Pass / Full Conference Pass Chris Sanderson Chief Creative Officer The Future Laboratory What are the societal shifts--or mega trends--that are going to change your business over the next few years? The digital-first consumer is more global and shapeshifting than ever before and brands need to know how to address them–and earn... more 11:00 - 11:30am Tuesday Connected Retailing: How Two CIOs are Leading Organizational Transformation Hall E, 1E 14 Breakout Session Organizational Dynamics Full Conference Pass E-Mazing – The Unstoppable Power of the Online Marketplace Hall A, 1A 10 Breakout Session Global Markets Full Conference Pass 11:00 - 11:45am Tuesday Exhibitor BIG !deas: Big Data in Retail: Getting All Emotional About Data Level 1 EXPO Hall, BIG !deas Room 2 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Creating Meaningful Customer Experiences: The Store as the Digital Magnet Level 3 EXPO Hall, BIG !deas Room 4 Exhibitor BIG !deas Experience Retailing EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Retail WFM Benchmarking Results: Retailers Reveal Key Priorities and Insights Level 1 EXPO Hall, BIG !deas Room 1 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: What’s next? Retail 2025 - Research from IBM Level 3 EXPO Hall, BIG !deas Room 3 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass 11:15 - 12:00pm Tuesday Growing Grassroots: Creating an American Brand for the Future Level 1 EXPO Hall, EXPO Stage Breakout Session Retail Cool EXPO Only Pass / Full Conference Pass Heath Carr COO Bedrock Manufacturing (Filson/Shinola) Ken Nisch Chairman JGA For upstart retailer Shinola, the unlikely combination of place, partnerships and brand has created one of the most compelling retail stories in recent years. Along the way, this “Made in Detroit” company has formed partnerships within the... more 12:00 - 1:00pm Tuesday Attendee Lunch Special Events Hall (1DMR) Networking Event Full Conference Pass Don't forget lunch! You belly needs nourishment, your mind needs to recharge and your feet definitely need a rest. Open to attendees with a full conference pass; first-come, first-served. 12:15 - 1:00pm Tuesday Agile Retail - Embracing the Pace of Change Level 1 EXPO Hall, EXPO Stage Breakout Session Experience Retailing EXPO Only Pass / Full Conference Pass Christian Davies FCSD Exec. Creative Dir., Americas FITCH Today's shoppers exist in a world that moves at an unparalleled and relentless pace. It's time to accept that the store can no longer stand still and, in fact, is never truly “finished.” Brands perceive they can’t afford to experiment... more 1:15 - 2:00pm Tuesday Alibaba Saves the Store: The Power of Third Wave Retail Level 1 EXPO Hall, EXPO Stage Breakout Session Experience Retailing EXPO Only Pass / Full Conference Pass Lee Peterson EVP, Brand, Strategy and Design WD Partners So how does a tech juggernaut out of Hangzhou, China usher in a physical retail revolution? As the latest consumer research provides some early answers, this session will introduce you to third wave retailers (think Shake Shack or Warby... more 1:15 - 2:15pm Tuesday Exhibitor BIG !deas: Betting on Big Data to Make Better Marketing Decisions and Improve Customer Engagement Level 3 EXPO Hall, BIG !deas Room 3 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Data is the Fuel of the New, Informed Digital Purchase Journey Level 1 EXPO Hall, BIG !deas Room 1 Exhibitor BIG !deas Experience Retailing EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Killer Apps, Beacons, Wi-Fi: Revitalize the Brick and Mortar Experience Level 1 EXPO Hall, BIG !deas Room 2 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Sponsored by SES Level 3 EXPO Hall, BIG !deas Room 4 Exhibitor BIG !deas EXPO Only Pass / Full Conference Pass 1:30 - 2:30pm Tuesday Retail Disrupted: Navigating the Digital Age North Hall Keynote Session Full Conference Pass Paul Gainer EVP, Disney Retail Disney Consumer Products Christiana Shi President, Global Direct to Consumer NIKE, Inc. Rod Sides Vice Chairman, U.S. Retail and Distribution Leader Deloitte LLP John White COO and EVP Fossil Group, Inc. The retail industry isn’t facing disruption--it’s already been disrupted. From supply chains to explosive exponential technologies, no corner nor category in the market has been left untouched. With barriers to entry all but obliterated,... more 2:15 - 3:00pm Tuesday Fashion Thinking - Deliver Innovative Retail Like a Fashion Designer Level 1 EXPO Hall, EXPO Stage Breakout Session Retail Cool EXPO Only Pass / Full Conference Pass Natalie Nixon PhD Dir., Strategic Design MBA Program Philadelphia University Justin Rosenberg Founder and CEO Honeygrow No one (at least in the U.S.) really needs another t-shirt or pair of jeans! Yet the U.S. apparel market is a multi-billion dollar market. Fashion is excellent at the aspirational, delving into trends and lateral thinking to deliver new... more 2:30 - 3:30pm Tuesday Exhibitor BIG !deas: Mid-Market Retailers Get Competitive with RAIN RFID Inventory Intelligence Level 1 EXPO Hall, BIG !deas Room 2 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Real-Life Price and Promotions Optimization: Pro Tips to Maximize Success Level 3 EXPO Hall, BIG !deas Room 4 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Retail Transformation Today...for Tomorrow Level 3 EXPO Hall, BIG !deas Room 3 Exhibitor BIG !deas Inspired by Tech EXPO Only Pass / Full Conference Pass 2:45 - 4:00pm Tuesday Physical or Digital? The Choice is BOTH! North Hall Keynote Session Full Conference Pass Steven Lowy Co-CEO Westfield Corporation Sir Charlie Mayfield Chairman John Lewis Partnership Kevin A. Plank Founder, Chairman and CEO Under Armour Radical change is underway in how we think about retail space. A store is no longer just a store--it’s now a STORE, a SHOWROOM and a WAREHOUSE. In the past, the retailer/developer relationship was designed to open a store; once the store... more 4:00 - 4:45pm Tuesday Exhibitor BIG !deas: Automated Retail Vending as part of your Omni Channel Strategy Level 1 EXPO Hall, BIG !deas Room 2 Exhibitor BIG !deas Experience Retailing EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: How to Be Omni-Channel Ready Level 3 EXPO Hall, BIG !deas Room 3 Exhibitor BIG !deas Experience Retailing EXPO Only Pass / Full Conference Pass Exhibitor BIG !deas: Next-Gen Apps Close the In-store Knowledge Gap Level 3 EXPO Hall, BIG !deas Room 4 Exhibitor BIG !deas Experience Retailing EXPO Only Pass / Full Conference Pass 4:00 - 5:00pm Tuesday EXPO Happy Hour EXPO Hall Networking Event EXPO Only Pass / Full Conference Pass There will be snacks. There will be drinks. And there will be 530+ solution providers ready to knock your socks off with technology that can propel your business to heights you never dreamed. It really does put the 'happy' in Happy Hour!

Jan 19   

8:00 - 8:30am Wednesday Keynote Coffee Break North Hall Networking Event Full Conference Pass Coffee Truth #5. A cup of coffee shared with a new friend is happiness tasted and time well spent. Come for the coffee but stay for the connections. Open to attendees with a full conference pass. 8:30 - 9:45am Wednesday Future of Everything: Top Trends Key to Anticipating What’s Next for 2016 and Beyond North Hall Keynote Session Full Conference Pass Marian Salzman CEO, Havas PR North America Chairman, Havas PR Global Collective Understand the macro forces trending to gain a better grasp of the consumer’s point of view and the sweeping changes about to influence and shape the future. Marian Salzman, CEO of Havas PR North America, provides her unique insights with... more