9:30 to 11 a.m. (morning concurrent sessions)
The State of the Cruise Industry:
Asia/Australasia – Will China Transform Cruising?
The momentum for cruise tourism in Asia and Australasia continues unabated, with announcements from major cruise lines of significant increases in capacity in 2015 and beyond. With a market penetration rate of just 0.1 percent, many Asians have low awareness of cruise tourism, but a high receptivity toward it. In this session, some of the industry's leading voices will give their views on the scale and nature of Asia's and Australia's potential. Will China transform cruising? Can the remarkable level of cruise penetration in the Australian market be achieved in Asia?
Alan B. Buckelew, Chief Operating Officer, Carnival Corporation & plc
Dominic Paul, Senior Vice President, International, Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises, and Managing Director, RCL Ltd.
Ann Sherry, CEO, Carnival Australia, and Chairman, CLIA Southeast Asia
Gavin Smith, Managing Director, Royal Caribbean Cruises Australia, and Chairman, CLIA Australasia
Jan Swartz, President, Princess Cruises
The State of the Cruise Industry:
The Future of the Caribbean and How it is Being Reshaped
How will infrastructure developments and the emergence of new destinations, combined with the need for fuel efficiency, reshape the Caribbean? How might the opening of Cuba impact deployment? Which areas will emerge in the cruise charts of the future, and which will decline? How is the region adapting to the increase in international source markets and addressing the shortage of multilingual guides? What is being done and what more should happen to create demand in the face of rising international competition?
Michael Bayley, President & CEO, Royal Caribbean International
Christine Duffy, President, Carnival Cruise Line
Drew Madsen, President & COO, Norwegian Cruise Line
Richard E. Sasso, President, MSC Cruises (USA) Inc.
Energy Efficiency Onboard and Ashore
Environmental stewardship is high on the agenda across the industry and energy efficiency is a key component. What are the latest technical advances in energy efficiency onboard and ashore in areas such as fuel economy, waste management, recycling and shoreside reception facilities? What role is class playing in enhancing the energy efficiency of newbuilds and existing tonnage? What is the next generation of energy-saving technology? How are ports and cruise terminals focusing on energy efficiency for cruise ship and passenger handling, and where can improvements be made?
Bud Darr Senior Vice President, Technical and Regulatory Affairs, CLIA
Joel Perez, Vice President, Integrated Waste Stream Solutions, Stericycle
Rich Pruitt, Vice President, Safety & Environmental Stewardship, Royal Caribbean Cruises Ltd.
Mikael Troberg, Director, Research & Technology Programs, Wartsila Ship Power Engines
Michael Vanderbeek, Chair, AAPA Cruise Committee, and Deputy Port Director, Massachusetts Port Authority
In the Galley and Behind the Bar: The Latest Trends in Hotel Operations/Food and Beverage
Robot bartenders are shaking up the cruise world and cavernous main dining rooms are going the way of the shuffleboard. This session will serve what's next in hotel operations with a particular focus on food and beverage trends. Panelists will examine what goes into supporting all the dynamic F&B changes at sea, from equipment to human resources, training and scheduling, supply and logistics. How are advance online bookings impacting food service operations and delivery, beverage sales and guest satisfaction? What are the plusses and minuses of applying technology in service areas such as arming waiters and bartenders with tablets? Will more technology lead to lower staffing needs?
Dietmar R. Wertanzl President, DRW Hospitality
Brian Abel, Vice President, Food and Beverage Operations, Royal Caribbean International
Deborah Golden, Vice President, Sales and Marketing, Interbrands USA
Christian Sauleau, Executive Vice President, Fleet Operations, Silversea Cruises
3 to 4:30 p.m. (afternoon concurrent sessions)
Upscale Cruise Market: What's Next?
With several of the upscale brands building or planning new ships, what is the next generation of upscale cruise vessels going to look like and feature? With the brands all now looking for much higher load factors, what impact will that have on design? What is guest feedback saying about upscale cruisers' requirements, both onboard and ashore?
Tony Peisley, Director, A.R. Peisley International, and Author of the Seatrade research report "End of the Beginning for Cruising"
Hans Birkholz, Chief Executive Officer, Windstar Cruises
Sarina Bratton, Chairman, Asia-Pacific, Ponant
Richard D. Meadows, President, Seabourn, and President, Cunard North America
Charles A. Robertson, Chairman and CEO, Pearl Sea Cruises
Edie Rodriguez, President and COO, Crystal Cruises
Enzo Visone, Chief Executive Officer, Silversea Cruises
Specialty Cruising: Opportunities and Challenges in the Expedition, Coastal, Inland and River Cruise Sectors
Expedition and adventure cruising has spread to every continent. How can cruise lines minimize environmental impact in the remotest corners of the world? What should ports and destinations do to cater to small-ship cruise calls? What's new on the coastal/inland cruising scene? What are the medium- to long-term prospects for the river cruise sector and where is the next frontier for river and coastal/inland cruising?
Helge Grammerstorf, Managing Director, SeaConsult HAM GmbH, National Director, CLIA Germany, and Managing Director, IG RiverCruise
Dan Blanchard, Chief Executive Officer, Un-Cruise Adventures
Nicola Iannone, Executive Vice President USA-Canada, CroisiEurope
Rob McCallum, Founding Partner, Expedition Voyage Consultants Ltd.
Staying Ahead of Public Health Issues
What proactive work is the industry doing to stay ahead of Public Health issues? Norovirus, foodborne illnesses and other public health threats such as Ebola will be discussed and best practices shared. What can the cruise industry learn from academic and scientific research into Public Health issues? What has CLIA's GI Illness (Norovirus) Task Force learned to date?
Donnie Brown, Director, Technical & Regulatory Affairs, Environmental and Health, CLIA
Captain Jaret Ames, Chief, Vessel Sanitation Program, U.S. Centers for Disease Control and Prevention
Dr. Art Diskin, Medical Director, RCL Ltd.
Dr. Rebecca Goulter, Associate Director Scientific Affairs, NoroCORE, North Carolina State University
Mel Skipp, Manager – Health Policy/Maritime Policy, Carnival Corporation & Plc
Get Connected: How Leaps in Broadband Connectivity May Transform Cruising
Big gains, some transformative, are expected from all the recent advances in shipboard Wi-Fi. What implications does faster, more affordable broadband have for various onboard revenue streams? What new entertainment opportunities could arise? Does better connectivity really translate into higher guest satisfaction and greater crew retention? And how will the ability to easily connect with family and friends on board impact the cruise experience? Will the ability to convey cruise activities and offerings in real-time to those ashore help expand the market? What does research tell about the potential to draw consumers who otherwise would never consider cruising?